Is there a way to send messages via Slack to users on specific conditions?

Question

The conditions I'm talking about are these two:

* If they have issues with no story points assigned for the following sprint
* If the sum of all the story points assigned is bigger to a specified number

I have found some notifications available, these are the ones attached via the photo. But these dont seem to solve my issues.

If there is no way to get these alerts via Slack, I'd also be greatful if i could get that info through other means, like via the Slack app.

Thanks

Bill Sheboy · Answer

Hi @p_vallarino

I am glad to learn that helped.  Regarding your question about summing the story points per person, the approach depends upon which version of Jira (and automation) you are using (Cloud or Server) and what type of project (Company-Managed or Team-Managed).  Which are you using?

For example with a Jira Cloud, Company-Managed project, you may use Lookup Issues to do this with some JQL.  If you trigger this rule from an assigned issue in a sprint, you would get the total story points for that assigned person in that sprint:

* trigger: manual
* action: lookup issues with JQL

assignee = {{issue.assignee}} AND sprint = {{issue.sprint}}

* action: add to audit log the sum with {{lookupIssues.Story Points.sum|0}}

You could change that last action to be a comment, email, or Slack message instead.

If you need this for multiple users, you could repeat the actions with hard-coded user information, or use an advanced branch on a list of users.

Kind regards,
Bill

p_vallarino · Answer

Hi Bill,

Your solution was great!!! It opened me to a whole range of future possibilities. Although, I was only able to solve one of both problems.

I was able to set up the alerts when any user makes an issue with no Story Points. But I was not able to retrieve the sum of story points o a person per sprint.

If you know any way that can be achieved, I'd be most greatful.

Thanks!!!

Bill Sheboy · Answer

Hi @p_vallarino -- Welcome to the Atlassian Community!

You could try to use Automation for Jira (A4J) rules with your conditions, and then send the Slack messages as needed.  Please look here for some ideas to help try that:

* https://www.atlassian.com/software/jira/guides/expand-jira/automation
* https://www.atlassian.com/software/jira/automation-template-library/slack-ms-teams
* https://community.atlassian.com/t5/Automation-articles/Jira-Automation-all-the-resources-you-need-in-one-page/ba-p/1388465

Best regards,
Bill