Mail box should not send notifications when a user update issue in jira

Sai Praveen Aminigadda_1wvv11

We have a jira service account called "JiraBot". this account runs once a day to update a field value based on labels value. whenever this job runs, all the watchers of a issue, other users are getting notifications.

 

so, we need to have a configuration that should help us by not sending notifications to user whenever the issue updated by the user "Jirabot".

 

any help would be appreciated. 

 

Thanks

Ravi Sagar _Sparxsys_

Hi @Sai Praveen Aminigadda 

There could be few ways of doing that - In your script you can check who made the last change/update or you can add in your JQL (if there is a query) to filter the issues based on who made the change. Take a look at lastupdated() function.

I hope it helps.

Ravi