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Jira re-indexing stuck

Hi everyone,

after updating Jira Software to 8.14.1 (Build number 814002), re-indexing does not finish. It is stuck at 88% for weeks now could not be canceled since it says it is being canceled. Also for some reason, the Re-indexing menu shows 2 Jira Indexing operation.
Névtelen.png

What are the correct steps to resolve this issue?

Thanks in advance!

Peter

Accepted answers

Juan José Marchal Gómez

Hello @EOS Hungary

I think that maybe you need to increate the memory of your server.

Best regards.

All comments

Juan José Marchal Gómez

Hello @EOS Hungary

I think that maybe you need to increate the memory of your server.

Best regards.

Hi @Juan José Marchal Gómez !

I can try and increase the memory to see if it will resolve the problem.

Do I just simply shut down the Jira service and configure the setenv.sh with more memory?

Thanks!

Peter

Juan José Marchal Gómez

Hello,

You should increase setenv.sh but keep care with the server memory also.

What is your server memory?

What is your current setenv.sh assignation?

Is the server only for Jira?

Best regards!

Hi,

the server is only for Jira and Confluence, Jira has 4GB and Confluence has 2GB memory assigned to them. The server has 42 GB memory.

Best regards,

Peter

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