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Multiple clone issue depending on list of custom field

Jurgen Tyvaert

Dear,

I want to automatically clone an issue depending on the input of a custom field named "product". When an issue is created the creator can select multiple products which are then added to the custom field "product".

When an transition is made JIRA should automatically make the same amount of clones as there are products defined in the custom field "product".

Do i need to write a script and if so where can i find the language of the code to do so?

Many thanks.

Accepted answers

All comments

John Funk

Hi Jurgen - Welcome to the Atlassian Community!

How many different options are available for the Product field?

I would create an automation rule with a series of IF conditions based on the product field.

The condition would be something like Product = X then clone the card.

If Product = Y, then clone the card,

If Product Z, then clone the card, etc.

Nishanth Thimmareddy _Appfire_

Hi @Jurgen Tyvaert

Welcome to the Community!

You can use Create on Transition for Jira cloud/ DC/ Server app to bulk create issues on any transition in the workflow through custom fields using the "Create multiple issues" and substitution variables feature. You wouldn't need any code/ script to do this. A quick how-to tutorial/ guide to do this: link

Please let me know if you have any questions!

Full disclosure, I'm the product manager for the app.

Thanks,

Nishanth T

Jurgen Tyvaert

Hi John, thank you.

The list of products is long and changes in time so the query or automation rule should cope with this.

Jurgen Tyvaert

Hi Nishanth T, thank you for the welcoming.

After installing the free trial of the "Create on Transition for JIRA app" i have made a new post function, see picture below, without success. What am i doing wrong.

create on transition original_product.JPG

Nishanth Thimmareddy _Appfire_

Hi @Jurgen Tyvaert

Thanks for trialling Create on Transition for Jira. Few points:

I'd recommend using %original_<field>% like %entry%-%original_summary% etc throughout the post function (description, issue type, attachments, comments etc)
For link, you can choose the link type you'd want to provide. "Create on Transition" was just an example in the tutorial for a book publishing workflow (I have used Cloners in the below screenshot)
In the Create multiple issues field, please use the custom field substitution variable in this format: %original_customfield_<id>% so that it's scalable and reliable
Small spell check in substitution variable of description

Here is the below-working post function for this automation:

Please let me know if you still have issues or our support can help you super quick.

Thanks,

Nishanth T

Jurgen Tyvaert

Hi Nishanth T,

Please see my second attempt in the picture below.

The multiple issues are limited to only one issue.

The description is not copied from the parent to the clone

Each new issue should hold one and only one custom field from the list of custom fields defined in the parent issue. How can this be automated?

2de create on transition original_product.JPG

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