Next-gen project only showing items in "To Do" status in the backlog.

Question

We just migrated from ClickUp to Jira and there were many items that were in various statuses.

Our project in Jira is a next-gen project and items have to be manually moved to the board (which I find pretty annoying) to show up. After the migration there are tons of items that are in progress, review, etc. that are in the backlog. I need to move these items to the board, but our backlog is only showing items that are in "To-Do".

How can we get our backlog to show items in all statuses and not just the ones in "To-Do". We also have a status called "Discovery", which aren't ready to be assigned. We need items in all statuses to show on the backlog view.

blim · Answer

@Shane Kremer We're actively working on this now. For now, the best workaround is to turn on sprints and map your "Discovery" status to the first column. I understand this isn't ideal, but please let me know if you have any further questions or concerns -- let's keep in touch as we develop towards supporting your use case.

Can you expand a little further on why you aren't seeing issues in other statuses in your backlog? Happy to take this to email or sync quickly via Zoom call. Feel free to reach out to me at bryan.lim@atlassian.com

Alex_dddmmh · Answer

Hi @Shane Kremer

I am trying to wrap my mind around your issue to give you some guidance to resolve it. As you mentioned that your project is team-managed (formerly next-gen), I am guessing your project has the Backlog feature enabled, which will give you this view:

If not, the project administrator can enable this view under Project Settings > Features.

As the screenshot displays, one can update issues status from the backlog and drag and drop issues from the backlog to the board.

Another piece of the configuration you might want to take a look at are the status mapped on the Jira board:

Make sure all statuses are assigned to a board column so that issues will display on the board.

I hope it helps, but if not, please share more details about your use case.

Cheers,

Alex