Not able to create new page and publish the data!!

Question

It throws an error as "This page is taking longer to load than usual. Give it a few moments, then try refreshing. Still having issues? Contact your Confluence admin"

Also my doFilter License Certificate has expired does this has anything to do with.

Can someone guide me here as lot internal users are facing issues.

Appreciate your Reponses.

Alex Koxaras -Relational- · Answer

@Narendra try disabling collaborative editing and take a look at this post: https://community.atlassian.com/t5/Confluence-questions/Confluence-6-won-t-start-editor/qaq-p/212464

Narendra_ypkjry · Answer

Hi @Alex Koxaras -Relational-

Appreciate you reply, Hope you are doing good!!

Yes when i try to create a new page inside a space I get this error "This page is taking longer to load than usual. Give it a few moments, then try refreshing. Still having issues? Contact your Confluence admin"

I have the admin rights on the server, but not able to create the page under any space and publish the data, not only for me lot of other users in my organization are facing similar issue, restarted all the services but still the same error. basically we are not able to create any new data like we all have only read only access.

Error Logs:

Unable to communicate with server. Saving is not possible at the moment.

The editor didn't load this time

The connection timed out. If it happens again, speak to your Confluence admin. You may be using a proxy server that prevents WebSocket connections.

Error Logs from Server(atlassian.confluence.log) : [plugin.redirection.license.LicensedConfluenceFilter] doFilter License Certificate has expired!

Now i'm not sure does DoFilter has anything to do with this error.

Hope its clear now, Thanks in advance.

Alex Koxaras -Relational- · Answer

Hi @Narendra and welcome,

I'm confused on what you are trying to do. When you go to create a new page inside a space, then you get the message "This page is taking longer to load than usual. Give it a few moments, then try refreshing. Still having issues? Contact your Confluence admin"?

* Does this happen only to that page?
* Did you try to create a new (new) page?
* Does this occur only to one space, or multiple spaces?
* Does this message appear only when trying to create a new page?
* Do other users have similar problem with you?