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Trouble accepting a repository transfer

Paul Phillips_m6wmga

Hi,
I have been trying to get a repository transferred from my own workspace at "bitbucket.org/<my-username>" to "bitbucket.org/<company-name>" (so effectively from a personal workspace to the company workspace, as that seems more appropriate).

Physically it seems to have worked absoluetly fine, and has been working OK at "bitbucket.org/<company-name>", but we are continually nagged that somebody needs to "accept" the transfer into "bitbucket.org/<company-name>".
The trouble is, I don't know who set this workspace up originally. Is there anyone who could "complete" this transfer for us, or let me know the name or email address
of the person who set it up? Obviously, I have anonymised <company-name> so I guess I would need to PM somebody with the full details.

Many thanks, Paul

Accepted answers

All comments

Caroline R

Hi, @Paul Phillips!

Thank you for reaching out to Atlassian Community!

After you transfer a repository, Bitbucket will send an email to the new owner or workspace administrators containing the transfer request with a link to the page that allows the user to accept or reject the transfer.

When transferring a repository to a shared workspace, the admins are the members of the groups that have admin access over this workspace. In order to confirm who these users are, you can follow the next steps:

Open the workspace that you have transferred this repository to
Go to Settings > User groups
Check the groups that have Admin access and open them to see their members

With that said, I would like to confirm a few things to further investigate this case:

I understand you have accepted the transfer of this repo, is that correct?
You said that "Physically it seems to have worked absolutely fine, and has been working OK at” the new workspace, so are you able to work on this repository in the new workspace (the one you transferred this repo to)?
When you mentioned you "are continually nagged that somebody needs to "accept" the transfer into 'XXX'", are you receiving new emails with this information? Or where exactly are you seeing this message?

Thank you.

Kind regards,
Caroline

Paul Phillips_m6wmga

Hi @Caroline R

Many thanks for getting back to me. To answer your questions (my responses in italics):

Settings > User groups shows 3 people having Admin rights in that workspace, including me.

I understand you have accepted the transfer of this repo, is that correct? - no, this is why we keep getting nag messages appearing
are you able to work on this repository in the new workspace (the one you transferred this repo to) - absolutely, seems totally fine in this respect.
where exactly are you seeing this [nag] message? - I haven't seen any emails, the message appears in a light-blue dialog that slides into view from the top-right of the browser from time-to-time, while we are in the repository. So anywhere in bitbucket.org/<company-name>/<repository-name>. Next time it happens i will try and grab a screen print.

Many thanks,

Paul

Caroline R

Hi, Paul,

Thanks for getting back to me. In order to confirm that the repo was transferred to the new workspace or not, would you mind giving me the repository name with some "**"? For example: "media*****so**"

This way, I can check it on our system and better understand what is happening here.

Thank you!

Kind regards,
Caroline

Paul Phillips_m6wmga

Hi Caroline, repositoryname is w***ng**a.

Thanks, Paul

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