Performance issue when upload a specific files (.xls .msg)

Meher HAJJI_ktuoc4

When we try to upload a specific attachment on our jira 5.2.11, we have a performance issue with an error message appear : Errors occurred while loading the request.

Extension generating this issue : .xls, .msg

the test is ok when uploading thoses files type : .png, .txt, .pdf, .jpeg

Nic Brough -Adaptavist-

Duplicate of https://community.atlassian.com/t5/Jira-Core-Server-questions/Delays-when-importing-msg-or-xls-attachments-in-the-jira-issues/qaq-p/1772731 which has more information.