User and Roles not showing Correct number of roles assigned to a user

Question

Hi Guys,

Need your help, in one project..As you can see in screenshot User is added to 5 project roles,but showing only 2 . If you search that on search bar, then it shows five roles. Kindly suggest. User not added to any groups nor any groups added to this project.

Thanks

Vikrant Yadav · Answer

@Pavel Junek  I have tried to remove user and add back to project roles, but no luck. Still same issue.

Pavel Junek · Answer

Oh, so I'm sorry it didn't help.

You may want to try removing the user and adding them to the project again. Maybe this is a specific problem - if you have paid Atlassian Support, I would ask them a question.

Vikrant Yadav · Answer

Hi @Pavel Junek  I have tried to restart JIRA, re-index jira but still same issue :(