choose options problem for issue security level

Question

Hi, Jira support team

I met a problem when after configuring issue-level security to my project. The association project and issue-level security has been done successfully, while I create a new issue and choose the option in filed security level, only "NONE" and " Level A" is showing, "Level B""Level C" are disappeared.

Kirill Kamenkov · Answer

I'm not sure I've got your point. Of course, the custom field won't set the issue security. But the level can be expanded to people from the custom field. If you don't add people to the custom field the security level won't be changed. And you can create an issue that you can't see.

Lisa Grau · Answer

That's right, when it comes to only displaying the value. A custom field will not set the issue security on that issue, therefor doesn't restrict the issue afaik, or?

Kirill Kamenkov · Answer

Another option for displaying the level in all cases is to add a custom field to the level. Jira will show you all the levels, regardless of the groups.