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Why not getting the SAVE option when changing one of my existing filters. Only can SAVE AS. Happens in CHROME & IE. WHY?

JanaW

Using CHROME or IE, can't SAVE one of MY existing filters even after I run the filter, user still can't just SAVE the filter. Can only SAVE AS. Seems to be isolated to only one User that I am aware of. Also tried it in IE and it didn't work there either. User has logged off and even rebooted without success.

Using Chrome: v31.0.1650.57 and java 6 update 45(build 1.6.0_45-b06)

JIRA 6.2.4 (Server version)

Accepted answers

Jobin Kuruvilla [Adaptavist]

You will have to make the changes and run it before you can save it. Make your changes and click on the Search button before trying to save.

Gina Prego

The same thing was happening to me and I found a solution that worked. If you make the change and see "Save As" you can go to the ... in the top right corner. If you open it up, it should say "Clear Sorts" which I did. The "Save" option came up for me

All comments

Jobin Kuruvilla [Adaptavist]

You will have to make the changes and run it before you can save it. Make your changes and click on the Search button before trying to save.

JanaW

We did that already and it still will only allow you to SAVE AS.

Jobin Kuruvilla [Adaptavist]

It should be a bug then. Are you sure the filter is owned by the user?

Narges Balouchestani Asli

I have the exact same problem. Any solution for this? I am the owner of the filter but every time I make any modifications it makes me to save it as a new filter and this creates many version of my filters which is an unnecessary duplication.

adolf garlic

Yep same, this is a bug for sure

Kiran_Kumar_n6qwat

Filters have owners as well; By default JIRA sets the owner to the one who created the filter.

Go to Shared filters, find the one to which you're trying to edit the query then click settings icon and select change owner. User should be able to update the query.

Unfortunately, filters can have only one User.

BMJ Ventures

I had the same issue but found a workaround. I had to change the original JQL and hit Search for the Save button to display. I changed the JQL to something I did not care about and then saved it. I then changed the JQL back to what I wanted, hit Search and was able to Save.

Joe Hockaday

Sandeep Balasubramanyam

As a workaround, once you make the required changes in the query and click on 'Search' button, and once the results load, click on refresh button in the browser. You will be able to see the 'Save' button.

Tried this in chrome and it works.

Gina Prego

Jana Volencova

Thank you, it worked for me too.

Naama Betzalel

thank you!!

this works

James Pate

this workaround no longer works...

unknown

thans that was perfect

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