Scriptrunner Behavior - Hide / Unhide and Require / Not Require - NOT working correctly

Question

I'm using the following script in Scriptrunner Behaviors and it's almost working:

(The Field this is triggered off of is a field named "Products", and here is the script)

import com.onresolve.jira.groovy.user.FieldBehaviours
import groovy.transform.BaseScript
@BaseScript FieldBehaviours fieldBehaviours

def ProductsField = getFieldById(getFieldChanged())
def otherProductField = getFieldByName("Products (Other)")
def selectedOption = ProductsField.getValue() as String
def isOtherSelected = selectedOption == "Other"
otherProductField.setRequired(false)
otherProductField.setHidden(true)
if (isOtherSelected)
{
otherProductField.setRequired(true)
otherProductField.setHidden(false)
}

The above is supposed to HIDE a field named "Products (Other)" and initially set it as (required = false) and hidden = true

That works, but when I select "Other" in the "Products" field, the opposite is supposed to execute. That is, the custom field "Products (Other)" should be unhidden and required.

When I select "Other" in the "Products" field and nothing happens until I click the "Create" button for the issue, THEN the "Products (Other)" field becomes unhidden as desired, but it's STILL NOT "required". What's wrong with my code?

(Using Jira 8.13.6, the "Input version" field on this submission form doesn't want me to type in it).

Chris Annal · Answer

Hi Ram,

Unfortunately, I still have the problem of the action (unhiding and making required) not working as desired. When I select "Other" in my chosen field, the "Products - Other" field remains hidden until I click the "Create" button. Only then does it appear, and it's not marked as required, so the users don't have to enter anything in that field. I have a test environment and installed the latest Scriptrunner version there - still no joy. I am assuming that maybe because I use a single screen for "Create, Edit, and View" that maybe the problems you experienced in the "Edit" screen may be present in my single screen, but I haven't had enough time to investigate. If I find a resolution, I'll definitely share. I think your suggested script should work. I submitted a ticket to Adaptavist in regard to the "Edit" screen behavior.

Ram Kumar Aravindakshan _Adaptavist_ · Answer

Hi @Chris Annal

Thank you for getting back.

If the solution I provided earlier works out for you, kindly accept the solution.

Looking forward to your feedback.

Thank you and Kind Regards,

Ram

Chris Annal · Answer

Thanks for those suggestions, Ram!!

I wonder if part of my problem is that I'm at the "Create" step in my workflow? The Create screen doesn't seem to react to my entering "Other" as the choice for the field named "Products" until I click the "Create" button to submit the issue. At that point, the field is checked and the "Products - Other" field becomes visible, but still is not checked as "required". I should mention that this project uses a single "Create, Edit, and View" screen for this issue type.

I have other Behaviors that work fine, but they are later in the workflows. Also, I will take your advice about updating my Scriptrunner version, too.