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Can I use custome field Team (Advanced Roadmaps) with Automation for Jira?

Olga Kolov

Hello all,

I want to create a task if the field Team (Advanced Roadmaps) will be changed to my team. How can I do it? I know, that with JQL one can use the field for board filter. But in Automation rules I can't find the field in the list of of fields to observe for the action.

Can anybody help me?

Thank you very much!

Comments

Bill Sheboy

Hi @Olga Kolov -- Welcome to the Atlassian Community!

Disclaimer: I do not have advanced roadmaps...

You can determine if there is a smart value available for a field using the method described in the article below. Basically, you find an example issue, use a browser to call the REST API, and then search for your field. Here's the how-to: https://support.atlassian.com/jira-software-cloud/docs/find-the-smart-value-for-a-field/

If you find a field, and it is not listed in the issue field changed trigger, you could try the generic Issue Updated trigger, and then check the change log for updates using a condition test.

Best regards,
Bill

Curt Holley

Hi @Olga Kolov

Go to the more options section of the Edit issue action. Then set it up as per the screenshot below. In this example I use Team 6.

You just need to know the ID of your team. Procurable via JQL using

 "Team[Team]" =

not just

Team =

that way, you can type your teams name and JQL will change it to the ID for you.

Olga Kolov

Hello @Curt Holley , thank you for your reply!

But I want to configure the trigger if this field bekomes the Team = 6 then do it... And in this case, I don't have possibility to enter the additional fields...

Or I don't see something important? Sorry, I have changed the layout to english, but the Automation App is staying german.

Kind regards, Olga

Olga Kolov

Hi @Bill Sheboy

thank you for the tip.

Kind regards, Olga

Curt Holley

Right.

Perhaps doing via a scheduled rule using JQL is the best bet. Not real-time/ideal, but a means to an end??

Bill Sheboy

As an alternative, you could try the generic Issue Updated trigger and add an Advanced Compare Condition to check the Change Log for the team value change.

__Bill

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