Hello! Could you help how to add the customfield to the JIRA template, when sending notification, when issue assigned?
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Hi @rina d ,
I don't believe you can do this out of the box..especially adding custom fields.. You may want to consider looking into add-ons to help with this issue.
See suggestion below:
https://marketplace.atlassian.com/apps/4977/email-this-issue?hosting=server&tab=overview
Hey @rina d we support this functionality in Notification Assistant for Jira
Hi @rina d
basically it is possible to add a field - it is even possible to create highly complex and fully customized templates. Something I seen in the past.
However, by no means this is an easy task. It would require a lot of learning and skills in "Apache Velocity" (the templating language behind the templates).
Here you can find documentation on changing the templates:Customizing email content in Jira Serverhttps://confluence.atlassian.com/adminjiraserver/customizing-email-content-in-jira-server-1027142312.html
Please also consider that you in most cases (things have changed a bit for the better in the past) access to the server's filesystem - which could mean you need to talk to your server's administrator to let them grant you access or let them adapt the templates for you.
Like @Boris Berenberg - Atlas Authority said the recommended App "Notification Assistant" of his company allows you to reach your goal faster, configuration can done via frontend.I am familiar with the App "Notification Assistant" Boris mentioned - and happy with it, it can save you a pretty decent amount of time. You could have a look if this could be an alternative for you.Please note: we are not affiliated besides a vendor - customer relationship, so take the above said from a perspective of a customer.
Regards,Daniel
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