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Stop Issues being automatically reassigned

Eoin Flynn

Hi,

We're using Jira Work Management to handle project related tasks and I'm having an problem where issues are being reassigned to me when I change their status from "To do" to "In Progess". Is there a way to stop the issues being reassigned when I change their status, as I need to be able to update people's tickets to reflect their status during meetings? We have no automation rules setup that would perform this task.

Accepted answers

Ashu Tyagi

@Eoin Flynn It seems like you are using postfunction which is applied to transition in between "To do" to "In Progress". I will suggest to get in touch with your Jira admin (If you are not Jira Admin) and ask him to either modify the postfunction or remove it so it does not automatically assign issue to the user who makes the transition.

In case you are not using any postfunction then i will suggest to check if you are using any automation rules in your project

All comments

Ashu Tyagi

In case you are not using any postfunction then i will suggest to check if you are using any automation rules in your project

Eoin Flynn

Thanks @ASHU TYAGI . There was a postfunction setup on the transition by default which was changing the assignee.

Kimberly Anderson_ezmrbu

Which default postfunction makes that change?

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