How to configure email notification based on IssueType

Question

I have a project wide e-mail notification going to a group of individuals based on notification scheme. However, I have a need to configure email notifications going to a group of  individuals based on IssueType. In other words automatically add specific watchers (via group or role) for a specific IssueType within the project. How can I do this ?

Nic Brough -Adaptavist- · Answer

To do it with "watchers" is not really "issue type" related, as watchers are are not tied to a type.  But, if you're willing to do a bit of coding, you could write a post-function to populate watchers at the right points in the flow (with the script runner add on, or your own add-on).  Once you've got something that does that, you'd need to use it differently in different workflows for the different issue types as Georges has described for changing events.

Georges Moubarak · Answer

Hi @Rajiv Bachhu,

First of all you need to have different workflows for each issue type, if the different issue types are using the same workflow. Then you need to add customized events(press g+g then events). You can create s much events as you like. Once you have done this, you will see those events in the notification scheme of your projects. Then you can assign the needed group of people for those events. Then you go to the needed workflow and edit the post function that generates the "generic event" and choose the event you have created.