while adding TimePO-timehseet gadget, getting gadget.common.error.500

Question

my JIRA version - 7.1.2

above gadget is not working with latest jira, getting error msg - gadget.common.error.500

can you please help to fix this error.

thanks

unknown · Answer

Did you resolve this issue?

What did you do to advance the error troubleshooting?

Do you have an open Atlassian bug for this issue?

Raju Adluru_f55ku5 · Answer

i am getting new error now in UI- An internal server error occurred when requesting resource .

and in JIRA logs:

2016-03-24 17:05:35,811 http-nio-8080-exec-15 ERROR user 1025x111260x1 e70ig5 172.xx.xx.xxx:50313,fe80:0:0:0:1d73:d356:52e5:747%13 /rest/timepo-resource/1.0/timesheet-report.json [c.a.p.r.c.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service: com.atlassian.jira.bc.issue.search.SearchService.search(Lcom/atlassian/crowd/embedded/api/User;Lcom/atlassian/query/Query;Lcom/atlassian/jira/web/bean/PagerFilter;)Lcom/atlassian/jira/issue/search/SearchResults;
java.lang.NoSuchMethodError: com.atlassian.jira.bc.issue.search.SearchService.search(Lcom/atlassian/crowd/embedded/api/User;Lcom/atlassian/query/Query;Lcom/atlassian/jira/web/bean/PagerFilter;)Lcom/atlassian/jira/issue/search/SearchResults;
 at com.synergyapps.plugins.util.WorklogUtil.searchIssues(WorklogUtil.java:56)
 at com.synergyapps.plugins.util.WorklogUtil.searchIssues(WorklogUtil.java:45)
 at com.synergyapps.plugins.worklog.WorklogContext.<init>(WorklogContext.java:51)
 at com.synergyapps.plugins.rest.service.VelocityParamsGadgetHelper.prepareVelocityParams(VelocityParamsGadgetHelper.java:27)
 at com.synergyapps.plugins.rest.service.TimesheetReportResource.prepareResponse(TimesheetReportResource.java:57)
 at com.synergyapps.plugins.rest.service.TimesheetReportResource.getTimesheetReportData(TimesheetReportResource.java:38)
 ... 2 filtered
 at java.lang.reflect.Method.invoke(Unknown Source)
 ... 18 filtered
 at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:154)
 ... 1 filtered
 at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:68)
 ... 91 filtered
 at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:70)
 ... 15 filtered
 at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37)
 ... 22 filtered
 at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:169)
 at com.atlassian.servicedesk.internal.util.scala.ScalaJavaInterOp$1.apply(ScalaJavaInterOp.java:25)
 at com.atlassian.servicedesk.internal.utils.context.CustomerContextUtil$.outOfCustomerContext(CustomerContextUtil.scala:48)
 at com.atlassian.servicedesk.internal.utils.context.CustomerContextUtil.outOfCustomerContext(CustomerContextUtil.scala)
 at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.outOfCustomerContext(CustomerContextServiceImpl.java:24)
 at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:164)
 at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:120)
 at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:112)
 ... 55 filtered
 at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
 at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
 at java.lang.Thread.run(Unknown Source)