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Unable to access automation rule feature in JIRA

Shivani Umale

I have install JIRA software on my local machine. But I can't find the feature for automation rule in settings->system. Why this is so?

I have attached the screenshot below for versionIn settings->system ,I am not getting the automation rule feature. Why is this so?

Need help with this .Thanks in advance

Accepted answers

John Funk

Hi Shivani,

If you are looking for Automation For Jira for Server, it is an add-on that you need to install from the Marketplace. There is a free Lite version and a paid Pro version.

https://marketplace.atlassian.com/apps/1211836/automation-for-jira-server-lite?hosting=server&tab=overview

https://marketplace.atlassian.com/apps/1215460/automation-for-jira-server?hosting=server&tab=overview

All comments

Jack Brickey

I use cloud and admin > system is where I find it. I looked at the documentation for server to verify it’s in the same place but I didn’t find anything on this. Are you able to access automation at the project level? Assuming so is there a link at the top labeled global administration? If so give it a try.

Shivani Umale

Hi @Jack Brickey ,

I don't have automation rule feature ,I checked it in my JIRA software server. Also I at project level I am unable to access automation rule. Please guide me if there is any other way so that I can access automation rules.

Thanks in advance.

Jack Brickey

Oh ok so I had assumed from your post that you had installed automation for Jira. While cloud offers this built-in, server still has it as an add-on. So the reason you don’t see it is because you have not installed it. Simple enough.

John Funk

Hi Shivani,

If you are looking for Automation For Jira for Server, it is an add-on that you need to install from the Marketplace. There is a free Lite version and a paid Pro version.

https://marketplace.atlassian.com/apps/1211836/automation-for-jira-server-lite?hosting=server&tab=overview

https://marketplace.atlassian.com/apps/1215460/automation-for-jira-server?hosting=server&tab=overview

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