How we can add Severity to be present in the Slack integration information

Question

We rely heavily on the  real time message on Slack for newly created  bugs posted on the Slack . We gain much value from this visibility but need to display the Severity of the bugs.  Today the Severity field is not an option to configure.

The priority field is not sufficient .  Can you please help us.

Christina Forier · Answer

Thanks Nic - I will check it out .

Nic Brough -Adaptavist- · Answer

I think you might need to look through https://help.nextup.ai/en/articles/4311885-configuring-fields-displayed-in-slack - I know the app supports creating issues with custom fields ("Severity" will be a custom field - Jira deliberately does not have it as a system field), but I'm less sure on how to display it where you're looking.