nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Howto change the top banner for our service portal..?

unknown

Ls,

I have read several times it should be possible to change the banner at the top of our sercie portal, created in Service Management Cloud.

However, I cannot find the exact steps (clicks) to where I should set / upload the wanted banner, can anyone tell me please?

With kind regards,
Raymond

Accepted answers

Jack Brickey

If you are a Jira admin when you access the portal there will be a “customize” button on the right side. If you do not see the button you don’t have the necessary admin permissions.

All comments

Jack Brickey

If you are a Jira admin when you access the portal there will be a “customize” button on the right side. If you do not see the button you don’t have the necessary admin permissions.

unknown

Hi jack,

Thanks for that! I actually doe have a button, but it only shows announcements and request types (see, below, in Dutch ;-)). Does that mean I do not have sufficient rights?

Raymond

Jack Brickey

I suspect that is the case. If you have Jira admin permissions you can access the Admin website via the cog in upper right corner of the app next to you avatar.

ultimately you should see a customize screen like this and the banner option appears under the circled option.

unknown

Jack,

You are my hero of the day :-)
I will ask my colleague to extend my rights, thanks a million!

Peter Grainger

Hi @Jack Brickey , Would you know if Atlassian would be able to make changes to allow indivdual logo's and banners on each portal? Thanks, Peter

Jack Brickey

Unfortunately that is not possible. I was looking for that too earlier and tried the Refined themes solution but it didn't meet my expectations. You may wish to consider though if this is a must-have requirement.

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