Hi, Seen many posts on this and assume the same is happening here. Is the email address on a bounce list as they are not receiving invite to repositories?

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Not receiving emails from bitbucket

Aman_D

Hi,

Seen many posts on this and assume the same is happening here. Is the email address <email edited for privacy reasons> on a bounce list as they are not receiving invite to repositories?

Accepted answers

Theodora Boudale

Hi @Aman_D ,

I checked in our system and saw a hard bounce event for the email you mentioned with the message:

550: 550-5.1.1 The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces

I went ahead and removed the email from the suppression list, could you please try resending the invitation now?

A new invitation needs to be sent, as the previous ones were dropped.

Just a heads up, I removed the email from your post for privacy reasons.

Please feel free to let me know if things are ok now and if you need anything further!

Kind regards,
Theodora

All comments

Theodora Boudale

Hi @Aman_D ,

I checked in our system and saw a hard bounce event for the email you mentioned with the message:

550: 550-5.1.1 The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces