We want to set a timeframe for closing issues. When a issue is solved we want to close the issue after 7 days.
Is that possible?
Kind regards / Mia Söderström
Hi @Mia Söderström
Do you have automation for jira? If yes, you can setup a rulle like in https://www.atlassian.com/software/jira/automation-template-library/auto-close-jira-issues
If you have scriptrunner, you can setup a scheduled job to do the same like in https://docs.adaptavist.com/sfj/automatically-close-out-old-support-tickets-11993258.html
He will need some sort of automation or scripting add-on. Examples - automation for Jira or Scriptrunner
It looks like you're new here. Sign in or register to get started.
