Hi all, I've checked all previous answers to this question but it didn't help. We have an issue in Ready for UAT status and underneath it 2 sub-tasks(both of status Done). When clicking complete sprint, appears the message Complete Sprint: Sprint A2RAP 10May-21May 2021 Sprint cannot be completed as there are incomplete subtasks on the following issues: * A2RAP-274 Although the 2 subtasks ore of status Done. 1- The board filter query filters on issues of type Story, Epic 2- When adding the Done column as the last column, the issue is not solved When checking the board filter query to also include subtasks this does not solve the issue Please advise Best Regards, Shaimaa

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Sprint cannot be completed as there are incomplete subtasks on the following issues

Syngenta Requests

Hi all,

I've checked all previous answers to this question but it didn't help.

We have an issue in Ready for UAT status and underneath it 2 sub-tasks(both of status Done).

When clicking complete sprint, appears the message

Complete Sprint: Sprint A2RAP 10May-21May 2021

Sprint cannot be completed as there are incomplete subtasks on the following issues:

A2RAP-274

Although the 2 subtasks ore of status Done.

1- The board filter query filters on issues of type Story, Epic

2- When adding the Done column as the last column, the issue is not solved

When checking the board filter query to also include subtasks this does not solve the issue

Please advise

Best Regards,

Shaimaa

Accepted answers

John Funk

Hi Syngenta - are the issues in the last column on the board?

All comments

John Funk

Hi Syngenta - are the issues in the last column on the board?

Trudy P Claspill

Do the subtask issue have a value in their Resolution field?

Syngenta Requests

No, but I read that this is not the cause of the issue.

Many sprints were completed successfully with Resolution Unresolved

Syngenta Requests

Hi John,

The issue in the sprint I want to complete (A2RAP-274) is on the last column on the board(Ready for UAT) with two subtasks inside it having status Done.

When I create a column Done, this is not useful because there is no list of Done issues to drag to.

1- Should I adjust the board filter query, which currently retrieves issue types Epic and Story, to also include subtasks?

2- If yes, shall I add the Done column to the last column of the board instead of Ready for UAT?

Best,

Shaimaa

Nic Brough -Adaptavist-

Yes, you must make sure that your stories and all of their sub-tasks are all in the last column on the board (it is usually called "done", but it doesn't have to be named that). That also means that the issues have to be shown on the board (the filter needs to select for them)

If you don't want to see the sub-tasks on the board most of the time (you're marking them done in ways other than a board drag and drop), a quick filter for "issuetype in standardIssueTypes()" is really helpful

Syngenta Requests

Yes but the sub-tasks are inherently in the last column as long as its main parent issue is there.

Here my parent issue is having status Ready for UAT which is the last column on board and its 2 subtasks have status Done(both parent issue and subtasks have different workflows).

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