SSL/HTTPS and Upgrading to latest server version

Jake Bloomfield

Dear JIRA Community,

We are looking to upgrade to the latest supported version of JIRA server (on-prem), however, we have HTTPS/SSL enabled on this instance.

The last time I did an upgrade, the HTTPS/SSL changes were lost and the instance became inaccessible. Thankfully, I managed to restore a backup... this was a long time ago.

Can I get some instructions on how to migrate the changes across to the upgrade version or any other steps involved? There isn't any official guideance on this.

 

Thanks in advance.

Joshua Sneed Contegix

Hi Jake,

It sounds like you failed to include the configuration of SSL in the original upgrade. As you may have noticed, modifications to the application will be lost during an upgrade and will need to be reapplied. The rough plan you need to follow is:

1. Upgrade similar to previously.
2. Stop service (if needed).
3. Apply SSL configuration.
4. Start service.
5. UAT/testing/etc.

As always, perform the following in a test environment and build out a solid run-/play- book. Cheers!