Hello,Can we create an automation rule/way to set Opsgenie shifts on-call schedule for every week?
Thanks,Zaid DarrasSystems Administrator
Hi @Zaid Darras ,
Opsgenie does manage automatically adding users into the following week's shift / rotation - as long as it's configured with something like this:
^ The rotation is configure to rotate weekly. Currently User 4 is on-call. User 1 would take over on-call at the start of next week - as the participant list was cycled through and will restart.
Hope this helps. Let us know if you have any additional questions, issues, etc.
Hi @Nick Haller
This is the only way to create an automation shift?
Yes. Were you looking for something else?
If you can better describe your use-case - or what you are trying to automate - we might be able to provide some suggestions.
@Nick Haller
We have two shifts A & B Shift A - have 3 sections/shifts:
Shift A - From Mon - Thu & Sun (2 AM - 11 AM EST)
Shift A on-call 1 - Fri (2 AM - 11 AM EST)
Shift A on-call 2 - Sun (11 AM - 2 AM EST)
Shift B - have 3 sections/shifts:
Shift B - From Mon - Fri (11 AM - 8 PM EST)
Shift B on-call 1 - Mon - Fri (8 PM - 2 AM EST)
Shift B on-call 2- Sat - Sun ( 2 AM - 2 AM EST)Every week the user in the shift A will be in the Shift B instead of the user in the shift B, and the user in the Shift B will be in the Shift A instead of the user in the shift A.What the best way to create rule to replace each month for the four weeks the users between Shift A and Shift B automatically?
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