Unable to see bulk actions on Queues in Jira Service Desk

Question

Hello

I am unable to see a check box to perform issue action on Queues in Jira Service Desk.

Not able to see check boxes on each of the issue in Queues page, can any one help me on resolving this issue, also I am unable to figure out any logs to this issue, please help me what needs to be verify on my side as why these check boxes are not appearing to perform bulk actions on each of issues.

Thanks

Harinath T

Harinath T_eg2j6k · Answer

We created a request for this issue, hence we are following that request comments.

Dirk Ronsmans · Answer

Hi @Harinath T ,

Could you maybe let us know from what version you upgrade to what version? We might need to dive in to the release notes and open issues to see if something was broken between versions..

Harinath T_eg2j6k · Answer

FYI, This was working fine before the upgradation.

After the upgrade we are unable to see this feature. (not able to see bulk actions on queues page)