I am building a service request project and would like the workflow to automatically assign to direct supervisors for initial approval, then once they approve it goes to Operations for approval before the purchase is made, and the ticket closed.
Is there an easy way to do that?
Here is the workflow I'm thinking if that is helpful:
- 1) Employee Enters
- 2) Direct Manager Automatically Assigned
- 3a) Approved - automatically assigned to me
- 3b) Rejected - automatically closes
- 4a) Operations Approves - move to Complete Purchase
- 4b) Operations Rejects - either...send back to supervisor for review, or close the ticket
- 5) Complete Purchase - stays with Operations....mark complete when done and
- 6) Close
