How to use cross team filters without permission problems

Isaac_nl

Hi,

I am observing that if a search filter references a project that the current user does not have access to, the filter won't work at all and show an error.

For example we have 3 projects PROJECTA, PROJECTB, PROJECTC and I create a filter for a board to see all security issues:

labels in ('security') and project in (PROJECTA, PROJECTB, PROJECTC)

 This works OK if you have permission to all projects. But I want to keep share this filter so that users from PROJECTA or B or C can also use it to see the overview of security issues. Some users have access to A and B, some to B and C, or only B, etc. All combinations are possible. 

Problems is that if a user doesn't have access to one project, for example PROJECTA, the whole filter will stop working for that user.

- A value with id '10031' does not exist for the field 'project'.

 

What are you people using as a workaround alternative? And is there a JIRA Server feature request to fix this as this is making life a lot harder. The only thing I can think of is grant all users access to all projects. Or create one filter per project. Both don't scale if you have tens or hundreds or projects.

 

 

Trudy P Claspill

I am not aware of any work around for this to display Search Results in JIRA. It is fundamental to the design of JIRA that a user must have the Browse Projects permission for all the projects referenced in a filter in order to see the results of the filter. If the user does not have permissions to any one or more of the referenced projects, then no results will display.

If it is not an issue to let the user see the results that would come from the project to which they do not have permissions, then you could set up a Subscription to the filter and email the results to the user. 

I have not tried to search for a change request on this topic in Atlassian's backlog.