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Jira is working very slow after processor increase

Gauri Velankar

Jira is opening very slow after recent Processor upgrade.

Accepted answers

Sagar Mahajan_d8sqh7

Hi @Gauri Velankar Can you please check the JVM of Jira if it's have enough memory to run the Jira

https://jira-base-url/secure/admin/ViewSystemInfo.jspa

Also, check the CPU usage and load on the server using TOP or HTOP command.

Any errors or exceptions in atlassian-jira.log file?

Should be a good start to investigate the slowness issue.

All comments

Sagar Mahajan_d8sqh7

Hi @Gauri Velankar Can you please check the JVM of Jira if it's have enough memory to run the Jira

https://jira-base-url/secure/admin/ViewSystemInfo.jspa

Also, check the CPU usage and load on the server using TOP or HTOP command.

Any errors or exceptions in atlassian-jira.log file?

Should be a good start to investigate the slowness issue.

Gauri Velankar

system memory is 6 GB and JVM I have given 4 GB.

CPU Usage is around 83%

Sagar Mahajan_d8sqh7

Can you confirm if the above config is correct based on the Jira sizing guide.

https://confluence.atlassian.com/jirakb/jira-server-sizing-guide-975033809.html

Also, if server has total 6 GB of RAM you should minimize the Jira JVM to 3 GB as server require enough memory to complete other task as well.

Gauri Velankar

I have done the changes to JVM, Its working fine now. But some time its taking long time to load...,

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