Roles of users

Denys Nalbat

What the role of Confluence People and Jira Service Management. We have a team of 6 people and we need to response on the questions and be able to close the request. Are then they are Confluence or Jira Service Management?
And if customers register on the site, then do we have some limit places for them for the free plan?

Gonchik Tsymzhitov

Hi @Denys Nalbat , 

Please, take a look

https://support.atlassian.com/jira-cloud-administration/docs/customize-jira-service-management-permissions/

 

Also, you need to double check your scheme in global permission as free plan has a small