With Jira Service Management, you can create an online portal for every service project that customers use to interact with your service team and file requests.
Jira Service Management makes it simple to design a customer portal that makes it easy to find help and work effectively.
Check out this video to learn how to:
- Add your company logo to the help center and customer portal
- Help customers find request types
- Understand the agent view of portal requests
https://www.youtube.com/watch?v=A-rLFdXk8UE