nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Resolution FIELD removal in 7.3.1 version

Roja Gurram_ey6522

Hi All,

I want to remove Resolution field in one of the project. But, this field in not added in the screens. Can someone please let me know how to remove it from the Project. Attached screenshot for your reference.

Quick suggestion is most helpful here!

Accepted answers

All comments

Dirk Ronsmans

Hi @Roja Gurram ,

Resolution is a bit of special field and is indeed not on the screens as it is normally covered by a transition screen (to enter at least).

You could go to your field configuration and hide it but you will still need to do something with it as is is a core/system field that handles a lot of the reporting and you'll most likely get some other strange behaviour.

At the minimum I would set a default value on a post function when you resolve so at least the issue is considered resolved for all the reporting.

Roja Gurram_ey6522

Hi Dirk,

Thanks for the Prompt response!

Understood. But in field configuration i have seen the "Resolution" field which is shared with other Projects. So, if i hide the filed this may impact to the other projects. Can you please suggest me whether am i going in wrong direction?

Nic Brough -Adaptavist-

If you change a field configuration, it will affect all projects that are using that field configuration.

To avoid that, you'll need to copy the (or create a new) field configuration and tell the project to use the new one.

But, as @Dirk Ronsmans says, do not do this.

If you hide the resolution field, 99% of your reporting in Jira will fail because you will never be able to close an issue. Are you sure that the issues in this project will never be done?

Roja Gurram_ey6522

Hi Nic,

Thanks for the reply!

Are you sure that the issues in this project will never be done? - Issues should be done.

I have a question : In one of the project if the Issue STATUS = In-Progress but the Resolution Field= Done. Can you please tell me why they are different? and how does a ticket = Resolution Done when the status is NOT Done?

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

server

jira-software

jira-software-server

atl-gruland