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How to change the status of an insight object related to an ongoing incident?

Gabriel Viger_ggdw6b

Hello everyone,

I was wondering if it is possible to automatically change the status of an insight object related to an ongoing incident on Cloud.

I was searching the internet and all I could find was old community articles with dead links to Riada's website.

Thanks

Gabriel

Accepted answers

All comments

Yuliia_Borivets__SaaSJet_

Hi @Gabriel Viger

You can check the new article 4 steps to get actual statuses on the Jira board.

Hope you find it helpful.

Regards.

Gabriel Viger_ggdw6b

Hi Yuliia,

Thanks for the answer but I was referring to an Insight Status type attribute.

Basically, If an incident is created and linked to an object, I want to automatically update the Status (attribute) of the object to "Ongoing incident".