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JIRA Component Watcher Add on

Sofia Quintero

Hello
I am working with the JIRA Component Watcher plugin, by Ray Barham, in Jira Server. I need to know the documentation about how it works, specifically notifications. Has anyone known or used it?
The watchers users of the component are receiving notifications about every updates of the issue that was assigned to the component, despite not being as an assignee or report. Is the functionality correct?

Accepted answers

G subramanyam

Hi @Sofia Quintero welcome to the Atlassian community forum.

Here is the component watcher's plugin documentation "Link" for your quick access and reference. Please be informed, I haven't personally used the plugin, so just sharing the documentation that might assist you.

Stay safe and stay healthy.

G subramanyam

Hi @Sofia Quintero their website says Version 2.6.2 • Jira Server 8.8.0 - 8.14.1 is released 2021-01-19 with the documentation link that I had shared in the original post.

However, on this page https://marketplace.atlassian.com/apps/5218/component-watcher-for-jira?hosting=server&tab=support, you may check the currently placed documentation, wiki, submitting service request/ emailing the vendor.

All comments

G subramanyam

Hi @Sofia Quintero welcome to the Atlassian community forum.

Stay safe and stay healthy.

Sofia Quintero

Thank you very much for the reply, @G subramanyam

But I find the information to be out of date. No defined feature of the add-on found in version 2.6 onwards, with the notification "All watchers" in versions 7 or 8 of Jira server

G subramanyam

Hi @Sofia Quintero their website says Version 2.6.2 • Jira Server 8.8.0 - 8.14.1 is released 2021-01-19 with the documentation link that I had shared in the original post.

Shreya Rawal_egtibx

@G subramanyam / @Sofia Quintero I can't seem to find information on this plugin anymore. The links you shared are no longer available. Is there a way to find the documentation? Is the plugin completely scrapped?

G subramanyam

Hi @Shreya Rawal I too noticed the links aren't displaying the site nor documentation that were their in April. If you are an existing customer of that plugin, you will have an option to contact their support team from their plugin UI.

Shreya Rawal_egtibx

Thanks, @G subramanyam !

Reneesh Kottakkalathil

@Sofia Quintero

I'm trying to find a contact for this add-on. Were you able to get in touch with anyone?

unknown

@Reneesh Kottakkalathil It was written by Ray Barham, but it's no longer available.
https://www.linkedin.com/in/raybarham

Mark Ahnell

For those ending up here, the data for JIRA Component Watcher is here:

select ID as 'id', ENTITY_NAME as 'entityName', PROPERTY_KEY as 'propertyKey'
from propertyentry 
where ENTITY_NAME like '%component%'

You'll get this:

id entityName propertyKey
1234567 componentUserWatcherV2_12345 JIRAUSER654321
1234568 componentUserWatcher_54321 JIRAUSER123456
1234569 componentGroupWatcher_98765 TSE_N69R_WLR_PE_APPR

ken kan_yo3ir9

thanks, now that I know the component watch key, how do I find the config info?

Mark Ahnell

Everything you need should come back in that query.

ken kan_yo3ir9

Thank you for your prompt response.

Since the upgrade, the Jira Component Watcher is no longer functioning as expected.

We are considering using an alternative watcher but need to understand how the original component watchers were configured. We currently have over 700 Component Watchers. The data I have shows details like the <ID>, (componentUserWatcherV2_12237), username, and <property type>, but I'm unsure how to interpret or utilize this information effectively.

Could you provide guidance on how to make use of this data or how to migrate these watchers to the new system?

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