Jira Software 8.16.0 Doesn't Support Cloud Migration?

James Bourne

I've been following the upgrade steps in order to migrate to Jira Cloud. Part of that is was upgrading our on prem versions of Jira and Confluence. The guide says you need to upgrade to at least Jira 8.14. We chose the latest - Jira 8.16.0. Post upgrade, I get the notification that the Jira Cloud Migration plugin is no longer supported. So what do I do now? Is there any other way to migrate Jira and Confluence that just involves a simple dump from an existing legacy version (e.g. 8.11)? Thank you in advance.

Nic Brough -Adaptavist-

Not yet, sort of.

Jira Cloud and Server are different pieces of software.  For Cloud migration to be "supported", we actually need two teams to make stuff compatible and that doesn't necessarily happen at the same time on every release.

(I'd note that this is especially the case for x.y.0 releases - the 0 releases often don't cover absolutely everything that might have to be thought about)

Jira Server migration has two routes - "export everything, overwrite a cloud system with it" and "Cloud migration assistant", which is a lot more clever than "overwrite everything".  You should find with 8.16.0, the "everything" approach does work ok, but the migration assistant is an app for Server that takes a bit more coding to make it work, and the server release is not delayed by the assistant app not being ready.

I would expect the app to be ready soon though, a new supported version of it usually arrives within a couple of weeks (often more quickly).  Also, the unsupported version still tends to work ok.  But you'd want to test, rather than rely on "tend to"