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When adding microsoft account to Email Request , it shows 400

Keerthana P_pkl8j6

SAP EXALOGIC CONSULTING - Email - Service project - Jira 4-11-2021 1-55-14 PM.png Screenshot (152).png

Accepted answers

G subramanyam

Hi @Keerthana P welcome to the Atlassian Community forum.

I'm sorry to hear about the error you receive when adding Microsoft Account. May I request you to :

1) Try clearing your browser's cache, temp files, cookies and check.

2) Try login / connect from an incognito browser and check if you are able to succeed and let us know.

3) If the above 2 steps didn't worked out, I would suggest share your HAR file with the Atlassian Support team for thorough investigation and troubleshooting.

Stay safe and stay healthy.

All comments

G subramanyam

Hi @Keerthana P welcome to the Atlassian Community forum.

I'm sorry to hear about the error you receive when adding Microsoft Account. May I request you to :

1) Try clearing your browser's cache, temp files, cookies and check.

2) Try login / connect from an incognito browser and check if you are able to succeed and let us know.

3) If the above 2 steps didn't worked out, I would suggest share your HAR file with the Atlassian Support team for thorough investigation and troubleshooting.

Stay safe and stay healthy.

Keerthana P_pkl8j6

Thanks , Its working Now!

G subramanyam

Great and I'm glad to hear that.

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