Footer not shown on KB pages Customer Portal

Question

Hi,

We're using JIRA Cloud and I'm currently setting up a Jira Service Mgmt customer portal with a Confluence space as a knowledge base behind.

In the Confluence space settings, I set up a footer note including copyright information:

Now, this displays correctly when I just navigate to the internal Confluence page as a normal Confluence user:

However, it does not display on the version of the KB page shown on the customer portal:

Is there a way to set up an automatic copyright note in the footer for the customer portal, e.g. under or above the "Powered by Jira" message?

I tried searching for options in the forums but most people rather want to get rid of the footer generally, which is the opposite of what we want.

Thanks

Brant Schroeder · Accepted Answer

@[deleted]Welcome to community.

There is nothing that I know of at this time that allows you to do that.  We got around it by creating a global template that had copy right information at the bottom.  We then had to update some pages to have that information.  It makes it a challenge since someone can easily forget to put it on the document of if you have to change it then you have to touch hundreds of pages.  I would suggest raising a feature request here: https://jira.atlassian.com/secure/Dashboard.jspa