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How can I change the default Jira Service Management project's language?

Dave Kleihorst

In a new JSM project, the default language is set to "Dutch" (where I come from). I would like to set this default to English. This is the only language we want to use within the system, so disabling the option Dutch would be great. What's the best way to change this?

Accepted answers

Fazila Ashraf

Hi @Dave Kleihorst

By default, products use the language set by your browser. Product admins can overwrite that language settings by setting a default language for the product. However, if you set a language from your Atlassian account, your language setting overwrites the language the admin sets.

Refer to https://support.atlassian.com/jira-cloud-administration/docs/configure-jira-application-options/ and https://support.atlassian.com/atlassian-account/docs/manage-your-language-preferences/

Hope it helps!

All comments

Fazila Ashraf

Hi @Dave Kleihorst

Refer to https://support.atlassian.com/jira-cloud-administration/docs/configure-jira-application-options/ and https://support.atlassian.com/atlassian-account/docs/manage-your-language-preferences/

Hope it helps!

Dave Kleihorst

@Fazila Ashraf hi!

Thanks for the quick response. It's not really the answer to my question. I've set the Default language (System settings) to English, my profile settings to English and my browser to English.

How can I change the Project default (as a project administrator), where I still see "Dutch" as the default language? I stlill see this at "language support" within my JSM Project:

Default language

Dutch (Netherlands)

I hope you can tell me where I can change this.

Fazila Ashraf

@Dave Kleihorst , are you not able to find option to add the language and change the default language of the project?

https://support.atlassian.com/jira-service-management-cloud/docs/change-your-service-projects-default-language/

Dave Kleihorst

Thanks @Fazila Ashraf ,

It worked in a new JSM project I've created. I think I have a "translate bug" in another project, I will raise as a separate issue (2 sections need review which I cannot find).

For now, the option to make English will be possible if all translations are there! Thanks.

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