Outbound email logs are missing and some email is not being sent.

Stephen McCants

I've turned on outbound email and debug, but cannot see the logs anywhere.  I've found the inbound email logs.

We have a problem where one person receives email on one event, but not another event.  The notification tool says he should receive email for both events.  Another user receives both emails.

The logs might be helpful, but they do not exist.

Jira Server 8.2.2

Dave LIAO

@Stephen McCants - hi Stephen! In Jira admin, check the "logging and profiling" section and confirm that the Outgoing email log is on.

If not, turn that feature on. Then search your atlassian-jira-outgoing-mail.log - it will be generated as soon as an error occurs.