incident types with the word [system]

Eladio Rincón Herrera

hello all.

what is the meaning/reason of the incident types that ends with the word [system]?

I see incident types like this:

- change

- change of [system]

- incident

- incident of [system]

I guess that [system] comes in the standard, but don't know how the word affects.

Thanks.

Nic Brough -Adaptavist-

Yes, those flags are to tell you that you are looking at the one the system has built in.  The others are ones added by your people.