Hi
I just read the article about setting up CSAT surveys and it's between 1 to 5 stars. Is it possible to have it be thumbs up and down instead?
Hi @Robert Li ,
The build in CSAT is not highly configurable (more like ON or OFF).
The only way you have CSAT within Jira is the 1 to 5 star rating. Sadly nothing an be changed about that.
If you really need something else you might need to consider a 3rd party survey provider or an app.
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