Automation weekdays and weekends

david_contreras

Hello everyone, I work in a sales company and I need to configure an automation to assign leads to different salespeople (agents) depending on whether it is a weekday or weekend

the first step of automating is when the incident or lead is created, after that I don't know how to continue

Dirk Ronsmans

Hey @david_contreras ,

I assume you mean your trigger is defined then as "issue created"? 

The next step imho would be to add in an IF condition which has a JQL. You could then build a JQL that looks at what day of the week the issue was created.

Jira does not have a weekday or weekendDay function so you have to do some trickery.

I tend to use the startOfWeek() and endOfWeek() functions.

For my "weekdays" If I would add this JQL: 

created >= startOfWeek() and created <= endOfWeek(-2d)

The weekend days would then be 

created >= endOfweek(-2d) and created <= endOfWeek()

This would be my starting point.