We can't load the widget right now. Try again in a little while. Service Desk Widget does not load

Question

We use Jira Cloud and I have been trying to access this widget for days now and I continue to get the same red error stating `We can't load the widget right now. Try again in a little while.`

I saw that other Jira users had reported similar issues, but was unable to fix

islam_ibrahim · Answer

Thank you

Dirk Ronsmans · Answer

Hi @islam_ibrahim ,

I would suggest you open a support ticket for this at https://support.atlassian.com/contact

This will allow Atlassian engineers to access your environment and take a look at what's going on. I have seen this issue in the past and they to basically re-enable the widget component on their side.