How to remove a customer?

Question

Hi All,

I have an issue with Service Management, as I am unable to remove a customer from the project. The customer is not present on the /People screen, but he is on the Customers screen.

I am the Jira admin + Project admin on this project.

pic1: The customer is visible on the Customers list

pic2: The customer is not visible on the /People screen

Áron_wvv8l9 · Answer

Yes mate.

OFF: Could you help me with something else? What is the best way to get deeper with Jira admin? I am aiming to get a proper certification and I would love to be an expert in Jira. What do you suggest?

Jack Brickey · Answer

glad to assist where I can. while I do love Atlassian products there is certainly plenty of "digging" opportunities. ;-)

Áron_wvv8l9 · Answer

Cheers mate :)  Thanks.

I am trying my best setting up and automatizing the JSM processes for a customer now. I have some issues as well e.g.: One of my JSM agents cannot log TEMPO hours on tickets where all others can (same permissions). I have some more digging to do myself as well :D