After the database is migrated from the server version to the datacenter version, users cannot log i

Question

After the database is migrated from the server version to the datacenter version, users cannot log in to JIRA system normally。The version of JIRA system is 7.0.0

Milan Chheda [INFOSYSTA] · Answer

Hello @yuanlin ,

We need more information here to better understand your problem.

* Was JIRA instance connected to any active directory? If yes, can you check and confirm if the connection is not failing.
* Are you able to login with local jira administrator user?
* Can you check the log file for error message and share here.

Thanks,
Milan