would like to create a predefined issue so when any new user put a request for a new software license they can add all their info to the template
Hi Hamid - Welcome to the Atlassian Community!
Can you provide more exact steps/information for your request? You might be able to do something like this using the ScriptRunner add-on, but I don't think you are going to get that out of the box with Jira.
@Nic Brough -Adaptavist- - any thoughts?
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