What field can I use to add automation for assigning SD tickets to someone after 2 pm/Fridays?

Tina Mader

I want to use automation to assign tickets to someone from 2 pm ET and after on Friday. I know how to select the issue type, to assign but don't know how to capture the 2 pm ET and later.

Angélica Luz

Hello Tina,

Thank you for reaching out to Atlassian Community!

When using automation, the option for a rule to run on a specific day and time would be the “Scheduled” trigger using CRON expression.

• Construct cron expressions for a filter subscription

There are some websites that create CRON expressions. The one you need would be something similar to: * * 14-23 ? * FRI *

• Cron Expression Generator & Explainer - Quartz
• CronMaker 

Please, take your time to test and let us know if you have any other questions.

Hope this helps!

Kind regards,
Angélica