Upgraded from Jira 7 to 8 but cannot get the license to be accepted

John T Freezer

Hey,

 

After an inplace upgrade of Jira 7 to 8, our license key is not accepted

(Jira Software (Server) 10 Users: Starter License)

 

We had no issues and the renewal seems to be ok. Can someone help us on setting this correct once more?

I have activated the evaluation in the meantime but we would like to access our on prem Jira asap of course

John T Freezer

seems to be self resolving after the upgrade, this can be removed thanks