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Can't integrate Jira Software with apache

Razvan Ilin

Hello everyone,

For the past couple of days I've been trying to set up JIRA Software Server on my linux (fedora) server but I can't get it to run properly when I integrate it with Apache using mod_proxy. I managed to get the setup running but it gives me a 503 error when the setup is preparing the plugin system:

Screenshot (3).png

Checking the Apache error_log, I see this:

[Mon Feb 01 17:41:39.552295 2016] [proxy_http:error] [pid 15957] (20014)Internal error: [client 146.176.229.155:65029] AH01102: error reading status line from remote server localhost:8008, referer: http://my.website.com/secure/SetupFinishing!default.jspa
[Mon Feb 01 17:41:39.596470 2016] [proxy:error] [pid 3416] (111)Connection refused: AH00957: HTTP: attempt to connect to 127.0.0.1:8008 (localhost) failed
[Mon Feb 01 17:41:39.596560 2016] [proxy:error] [pid 3416] AH00959: ap_proxy_connect_backend disabling worker for (localhost) for 60s
[Mon Feb 01 17:41:39.596575 2016] [proxy_http:error] [pid 3416] [client 146.176.229.155:65031] AH01114: HTTP: failed to make connection to backend: localhost, referer: http://jira.razvanilin.com/secure/SetupFinishing!default.jspa
[Mon Feb 01 17:41:39.652557 2016] [proxy:error] [pid 3414] (111)Connection refused: AH00957: HTTP: attempt to connect to 127.0.0.1:8008 (localhost) failed
[Mon Feb 01 17:41:39.652703 2016] [proxy:error] [pid 3414] AH00959: ap_proxy_connect_backend disabling worker for (localhost) for 60s
[Mon Feb 01 17:41:39.652732 2016] [proxy_http:error] [pid 3414] [client 146.176.229.155:65032] AH01114: HTTP: failed to make connection to backend: localhost, referer: http://my.website.com/secure/SetupFinishing!default.jspa

I know that apache and mod_proxy are working fine because I have other virtual hosts set up, just not with tomcat.

My VirtualHost configuration is:

&lt;VirtualHost *:80&gt;
    ServerName my.website.com


    ProxyRequests off
    &lt;Proxy *&gt;
       Order deny,allow
       Allow from all
    &lt;/Proxy&gt;
    &lt;Location /&gt;
       ProxyPass http://localhost:8008/ timeout=6000 Keepalive=On # I tried without these too
       ProxyPassReverse http://localhost:8008/
    &lt;/Location&gt;
&lt;/VirtualHost&gt;

And the Tomcat's connector in server.xml:

&lt;Connector port="8008"
                   maxThreads="150"
                   minSpareThreads="25"
                   connectionTimeout="20000"
                   enableLookups="false"
                   maxHttpHeaderSize="8192"
                   protocol="HTTP/1.1"
                   useBodyEncodingForURI="true"
                   redirectPort="8443"
                   acceptCount="100"
                   disableUploadTimeout="true"
                   proxyName="my.website.com"
                   proxyPort="80"
        /&gt;

After the setup crashes, I have to start the JIRA service again, but when I go to the my.website.com, I get a 502 Proxy Error.

I run Apache 2.4 on Fedora 19 32bit

Can anyone point me in the right direction? Also let me know if you want more information about the issue

EDIT:

I checked the atlassian-jira.log and I found some helpful messages. When the setup tries to initialise the plugin system, I get this into the log (the final part of the log regarding the plugin system):

___ Starting the JIRA Plugin System _________________

2016-02-02 13:59:52,275 AsynchronousJiraSetup INFO anonymous 839x12x1 1tt0n02 87.246.78.46,0:0:0:0:0:0:0:1 /secure/SetupFinishing!triggerSetup.jspa [c.a.plugin.manager.DefaultPluginManager] Plugin system earlyStartup begun

2016-02-02 13:59:52,478 AsynchronousJiraSetup INFO anonymous 839x12x1 1tt0n02 87.246.78.46,0:0:0:0:0:0:0:1 /secure/SetupFinishing!triggerSetup.jspa [c.a.j.application.install.PluginBundleInstaller] Installing application plugin file: /opt/atlassian/jira/atlassian-jira/WEB-INF/application-installation/jira-software-application/jira-bamboo-plugin-7.3.34-D20151001T024454.jar

2016-02-02 13:59:52,488 AsynchronousJiraSetup INFO anonymous 839x12x1 1tt0n02 87.246.78.46,0:0:0:0:0:0:0:1 /secure/SetupFinishing!triggerSetup.jspa [c.a.j.application.install.PluginBundleInstaller] Installing application plugin file: /opt/atlassian/jira/atlassian-jira/WEB-INF/application-installation/jira-software-application/jira-development-integration-plugin-3.3.15-D20151029T091531.jar

2016-02-02 13:59:52,502 AsynchronousJiraSetup INFO anonymous 839x12x1 1tt0n02 87.246.78.46,0:0:0:0:0:0:0:1 /secure/SetupFinishing!triggerSetup.jspa [c.a.j.application.install.PluginBundleInstaller] Installing application plugin file: /opt/atlassian/jira/atlassian-jira/WEB-INF/application-installation/jira-software-application/jira-dvcs-connector-plugin-3.3.16-D20151002T054424.jar

2016-02-02 13:59:52,544 AsynchronousJiraSetup INFO anonymous 839x12x1 1tt0n02 87.246.78.46,0:0:0:0:0:0:0:1 /secure/SetupFinishing!triggerSetup.jspa [c.a.j.application.install.PluginBundleInstaller] Installing application plugin file: /opt/atlassian/jira/atlassian-jira/WEB-INF/application-installation/jira-software-application/jira-fisheye-plugin-7.0.13-D20151002T052328.jar

2016-02-02 13:59:52,593 AsynchronousJiraSetup INFO anonymous 839x12x1 1tt0n02 87.246.78.46,0:0:0:0:0:0:0:1 /secure/SetupFinishing!triggerSetup.jspa [c.a.j.application.install.PluginBundleInstaller] Installing application plugin file: /opt/atlassian/jira/atlassian-jira/WEB-INF/application-installation/jira-software-application/jira-greenhopper-plugin-7.0.10.jar

Note that it stopped at jira-greenhopper plugin. Now if I start the JIRA service again and go to my.website.com, I get this in the log:

2016-02-02 14:08:45,237 localhost-startStop-1 ERROR      [c.a.plugin.loaders.ScanningPluginLoader] Unable to deploy plugin 'null' from 'Unit: /var/atlassian/application-data/jira/plugins/installed-plugins/jira-greenhopper-plugin-7.0.10.jar (1454421592000)'.

2016-02-02 14:08:45,238 localhost-startStop-1 ERROR      [c.a.plugin.loaders.ScanningPluginLoader] Because of the following exception:

com.atlassian.plugin.PluginParseException: Cannot open JAR file: /var/atlassian/application-data/jira/plugins/installed-plugins/jira-greenhopper-plugin-7.0.10.jar

        at com.atlassian.plugin.JarPluginArtifact.open(JarPluginArtifact.java:275)

        at com.atlassian.plugin.JarPluginArtifact.getResourceAsStream(JarPluginArtifact.java:100)

        at com.atlassian.plugin.osgi.factory.OsgiPluginFactory.getDescriptorInputStream(OsgiPluginFactory.java:156)

        at com.atlassian.plugin.factories.AbstractPluginFactory.hasDescriptor(AbstractPluginFactory.java:64)

        at com.atlassian.plugin.osgi.factory.OsgiPluginFactory.canCreate(OsgiPluginFactory.java:143)

        at com.atlassian.jira.plugin.MasterPluginFactory.canCreate(MasterPluginFactory.java:50)

        at com.atlassian.plugin.loaders.ScanningPluginLoader.deployPluginFromUnit(ScanningPluginLoader.java:154)

        at com.atlassian.plugin.loaders.ScanningPluginLoader.loadAllPlugins(ScanningPluginLoader.java:91)

        at com.atlassian.plugin.loaders.PermissionCheckingPluginLoader.loadAllPlugins(PermissionCheckingPluginLoader.java:31)

        at com.atlassian.plugin.manager.DefaultPluginManager.earlyStartup(DefaultPluginManager.java:451)

        at com.atlassian.jira.plugin.JiraPluginManager.earlyStartup(JiraPluginManager.java:104)

        at com.atlassian.jira.plugin.JiraPluginManager.start(JiraPluginManager.java:94)

        at com.atlassian.jira.ComponentManager$PluginSystem.start(ComponentManager.java:591)

        at com.atlassian.jira.ComponentManager.quickStart(ComponentManager.java:180)

        at com.atlassian.jira.ComponentManager.start(ComponentManager.java:153)

        at com.atlassian.jira.upgrade.PluginSystemLauncher.start(PluginSystemLauncher.java:30)

        at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$postDbLaunch$499(DefaultJiraLauncher.java:130)

        at com.atlassian.jira.startup.DefaultJiraLauncher$$Lambda$15/14480095.run(Unknown Source)

        at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:298)

        at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:194)
        at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:121)

        at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$start$497(DefaultJiraLauncher.java:90)

        at com.atlassian.jira.startup.DefaultJiraLauncher$$Lambda$1/163319.run(Unknown Source)

        at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:31)

        at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:88)

        at com.atlassian.jira.startup.LauncherContextListener.contextInitialized(LauncherContextListener.java:79)

        ... 5 filtered

        at java.util.concurrent.FutureTask.run(FutureTask.java:266)

        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)

        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)

        at java.lang.Thread.run(Thread.java:745)

Caused by: java.util.zip.ZipException: error in opening zip file

        at java.util.zip.ZipFile.open(Native Method)

        at java.util.zip.ZipFile.&lt;init&gt;(ZipFile.java:220)

        at java.util.zip.ZipFile.&lt;init&gt;(ZipFile.java:150)

        at java.util.jar.JarFile.&lt;init&gt;(JarFile.java:166)

        at java.util.jar.JarFile.&lt;init&gt;(JarFile.java:130)

        ... 34 more

2016-02-02 14:08:51,786 localhost-startStop-1 ERROR      [c.a.p.osgi.factory.OsgiPluginInstalledHelper] Cannot determine required plugins, cannot resolve bundle 'com.atlassian.jira.software-application'

Screenshot (3).png

Accepted answers

All comments

Nic Brough -Adaptavist-

Your proxy lines are nonsense - they should be saying "map X to Y", but yours say "map X to some command line switch" and "map X to nothing".

Assuming you want to run it on the root of the server, it should be just

ProxyPass / http://localhost:8008/ <br>

ProxyPassReverse / http://localhost:8008/

Razvan Ilin

I thought that's what `<Location /></Location>` does... Anyway, for the sake of trying I modified the settings to the ones you suggested and I get the same errors in the apache logs. (Tried it on a new installation of jira)

Nic Brough -Adaptavist-

Nope, the proxy lines have to be two part. The server can't possibly know what you want to proxy unless you tell it. The location is just where it appears in the tree, not an instruction on what to proxy.

The next question is what do you get if you go on to the server and try "wget http://localhost:8008/" (or curl, or whatever)

Razvan Ilin

Ah, never thought about trying that. I do get a connection refused error when I do wget:

--2016-02-02 10:49:33--  http://localhost:8008/

Resolving localhost (localhost)... ::1, 127.0.0.1

Connecting to localhost (localhost)|::1|:8008... failed: Connection refused.

Connecting to localhost (localhost)|127.0.0.1|:8008... failed: Connection refused.

The apache doesn't log any errors in this case. Do you have any ideas why this is happening?

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