My Microsoft E-Mail not working with Jira application like bitbucket and Jira Software

Question

Hi ,

My Microsoft Corporate email is not working  in bitbucket Server and i have already created smtp connector. Microsoft team told me there is not any issue they found  in their end.  25/tcp port is open in firewall with 0.0.0.0/0.

Error Msg:- "Couldn't connect to host, port: domain-com.mail.protection.outlook.com, 25; timeout 30000""

Please help  me  in this to resolve.

Thanks,

Ravinderpal Singh

Emailid:- ravinder@callanswering.com

Ravinderpal Singh_andbt0 · Answer

How can I fix it I can not understand, I have created smtp connector with  the help of Microsoft support team and I open 25/tcp  port in my GCP and add that with my Jira application server.  Please guide me to solve this.

Nic Brough -Adaptavist- · Answer

Ok, but that does not change the answer - you need to fix your network or email server.

Ravinderpal Singh_andbt0 · Answer

Hi @Nic Brough -Adaptavist- ,

My Gmail Mail , outlook mail and my Other Cpanel Email is working fine  but my Microsoft Email is not working and i have allow my jira server in smtp  Connector .